How we handle information you provide when making an enquiry.
Contact the practiceRees Clayton Solicitors Ltd is the data controller for enquiries made through Northbridge Immigration. Registered office: The Ace Enterprise Centre, Cross Street, Nelson, Lancashire, BB9 7NN. For privacy questions, contact contact@northbridgeimmigration.co.uk or call 020 3337 6115.
The form asks for a name, phone number, broad description and the closest immigration starting point. An email address, postcode and important date are optional. The CRM record may also contain the submission time, source and landing page, device type, IP address when available, and campaign or advertising identifiers from the link. The checkbox records agreement to be contacted about the enquiry; it does not subscribe anyone to marketing or record separate channel consent.
We use your details to respond, assess whether we can assist and carry out necessary initial checks. Our lawful bases include taking steps at your request before a contract, legitimate interests in managing enquiries and protecting our services, and legal obligations where applicable. Enquiring does not subscribe you to marketing. Please do not include passport numbers, payment details or confidential documents; we will explain any further information needed and how to share it.
Authorised firm staff handle enquiries in Zoho CRM. Vercel hosts this website, and relevant service providers support hosting, security, communications and record management. Where information is transferred outside the UK, applicable data protection safeguards are required.
The firm’s published policy provides for keeping enquiry information for 12 months where no retainer is agreed. If you become a client, the client privacy information and applicable legal retention requirements apply. Depending on the circumstances, you may request access, correction, erasure or restriction, object to processing, or request portability. You may complain to the Information Commissioner’s Office at ico.org.uk. Contact us using the details above to exercise your rights.