Our approach
We want clients to receive a consistently high standard of service. If something goes wrong, we want to know so that it can be addressed.
Legal and regulatory
Complaints information
A clear route for raising concerns and understanding the complaints process.
Contact the practiceHow to complain
Please follow Rees Clayton Solicitors’ published complaints handling procedure, linked below. It explains who to contact, how your complaint is handled and the applicable response times. You can also contact our team on 020 3337 6115 or contact@northbridgeimmigration.co.uk for help accessing the procedure.
Independent review
The firm’s published procedure also explains the available independent review routes and applicable deadlines.